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Access Joico was designed with you – the loyal Joico salon – in mind and we want your experience to be easy and rewarding. If you have any questions about the program we suggest first visiting our FAQs where most common questions can be easily answered. Still need help? You may, of course, contact us directly by email or phone. Our Canada-based bilingual customer service team will be happy to help you.




Phone Toll-Free:  1-844-426-0976

Customer Service Hours of Operation: Monday – Friday 9:00 a.m. EST to 5:00 p.m. EST

*Please allow up to 48 hours for a personal reply, though you will likely hear back from us much sooner